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How Do I Setup My Email Software To Send & Recieve Emails?
FAQs & Troubleshooting - Email
A: Using a program like Outlook, Outlook Express, Thunderbird ~ or any of the popular email client software programs, you must identify within the software where to go to setup new email accounts. Once you start this process you will be asked several questions. The following will walk you through how to answer the technical questions that will get you connected to your email:

Type of email account:
  

POP3

These instructions are for the setup of POP3 type accounts, and not for IMAP accounts. Our servers will gladly handle your IMAP connections, but the instructions differ from those shown below.
     
Account or User Name:
This is *not* your login name
(see below)
  
  • Enter your full real name
  • Example: John Smith
     
POP3 (incoming) Server:
  
  • Use: mail.YourDomain.xxx
  • Replace YourDomain.xxx (above) with your actual DOMAIN.com, net, us, edu ... etc.
  • Example: If your domain (website) is beautiful.com then your mail server is mail.beautiful.com
  • In the advanced settings be sure you are using port 110 for non-encrypted connections.
     
SMTP (outgoing) Server:
!! IMPORTANT !!
  
  • Same as above: mail.YourDomain.xxx
  • In the advanced settings change the SMTP port from 25 to 587 for non-encrypted connections
     
Login / Username:
  
  • Enter your full actual email address--
  • Example: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
     
Password:
  
  • Enter the password you assigned to this account
  • Your password IS Case Sensitive - meaning - "MyPassword" is NOT the same as "mypassword" (note the upper and lower case characters). You must enter your password "exactly" as it was entered when you created this email account on the hosting server.
EMAIL TROUBLESHOOTING
  

If after setting up your new account in your email software, you are unable to login and retrieve your emails, try changing your Login / Username to one of the following - try them both before giving up ...

  • In the Login/Username - replace the @ with a %
  • Example: you%YourDomain.com
    (shown above as This e-mail address is being protected from spambots. You need JavaScript enabled to view it would be changed to john%beautiful.com)
    OR
  • In the Login/Username - replace the @ with a +
  • Example: you+YourDomain.com (john+beautiful.com)

Please note your password IS case sensitive and must be typed [exactly] as you entered it when setting up your email account. Example Password: House is NOT the same as house (lower case -h-)

 
 

Nevada City, California

Web Design, Videography, Editing and Media Services for Nevada City, California

We Are Local!

iTech Developers is located in Nevada City, California. While many of our web site development and web hosting clients are located around the world, we really love supporting our local communities of Grass Valley, Nevada City, Greater Nevada County and beyond. If you are local to these areas and require event videography, media services and web site design and hosting services, please contact us to see how we can help you!

Grass Valley, California

Web Design, Videography, Editing and Media Services for Grass Valley, California