In Outlook, Thunderbird or "Whatever" email program you use - simply change your SMTP Outgoing mail port to 587

Instructions:

• IMPORTANT! - Be sure you only make the following changes to an account that IS hosted on an iTech Developers' server.
  
  • Other email services may use different settings, and the following instructions may not apply to other service provider's email servers.
  • After you access your account, using the instructions below, please verify that your Outgoing/SMTP mail server matches your account hosted with iTech Developers prior to making any changes.
     
• In both Outlook and Thunderbird, under the Tools menu select "Account Settings" or "Accounts" or "Email Accounts" ... or something similar in name to the options listed here.
   
• Double-click on the email account you wish to edit (the one on which you're having problems sending).
   
• Find where your email program shows the "ports" being used to access "Outgoing / SMTP" Mail Server.
  • In Outlook this is under "More Settings" (button) / "Advanced" (tab)
  • In Thunderbird this is under "Server Settings" (left menu option)
  • In either case, you may need to push a few buttons to find your way into these settings
     
• Change your Outgoing or SMTP Mail Server Port from 25 (or 26) to 587
  
  
• Now, be sure to properly save your settings by clicking OK or APPLY!
  
  • In Outlook you will be returned to the previous settings screen where you must click "Next" and "Finish" to save your changes!
  • Do NOT click Cancel and do not click the [X] in the upper right corner of the window as this will cancel all changes.
     
• That should do the trick!

If you have questions about updating your mail settings -- please log a support ticket with iTech Developers. Be sure to include information about the mail program you are using and the exact problems you are having. Please note -- this is for iTech Developers Hosting Customers Only.